Frequently Asked Questions

Cookie Questions

NUTTY CHOCOLATE CHIP: *Enriched Unbleached Flour (Red Wheat Flour, Malted Barley Flour, Niacin, Iron, Thiamine, Riboflavin, Folic Acid), Butter (Cream, Salt), *Brown SugarSemi-Sweet Chocolate (Cane Sugar, Unsweetened Chocolate, Cocoa Butter, Whole Milk Powder, Soy Lecithin, Vanilla Extract), Dark Chocolate (Unsweetened Chocolate, Cane Sugar, Cocoa Butter, Vanilla Extract, Soy Lecithin), Walnuts*Sugar*Egg*OatsPecans*Vanilla Extract (Water, Ethyl Alcohol, Vanilla Bean Extractives), Baking SodaBaking Powder (Cornstarch, Sodium Bicarbonate, Sodium Aluminum Sulfate, Monocalcium Phosphate), Salt

* = Organic

CLASSIC CHOCOLATE CHIP: *Enriched Unbleached Flour (Red Wheat Flour, Malted Barley Flour, Niacin, Iron, Thiamine, Riboflavin, Folic Acid), Butter (Cream, Salt), *Brown SugarSemi-Sweet Chocolate (Cane Sugar, Unsweetened Chocolate, Cocoa Butter, Whole Milk Powder, Soy Lecithin, Vanilla Extract), Dark Chocolate (Unsweetened Chocolate, Cane Sugar, Cocoa Butter, Vanilla Extract, Soy Lecithin), *Sugar*Egg*Oats*Vanilla Extract (Water, Ethyl Alcohol, Vanilla Bean Extractives), Baking SodaBaking Powder (Cornstarch, Sodium Bicarbonate, Sodium Aluminum Sulfate, Monocalcium Phosphate), Salt

* = Organic

No! The cookie dough should always remain in the freezer until you are ready to bake it.

Hot & fresh from the oven in 12 minutes!

Yes! All you need to do is place them in any type of oven. Traditional oven, toaster oven, air fryer, etc.

Shipping Questions

Anyone located within the contiguous United States.

We ship orders every Monday and Tuesday.

No matter what day you place your order, it will ship the following Monday or Tuesday.

For example, if you order on a Monday, it will ship the next Monday or Tuesday.

We ship all orders frozen to arrive cool to the touch within 2 business days of shipping using the following shipping methods:

  1. For those near San Diego, UPS Ground (delivery in 1–2 days).
  2. For those farther away from San Diego, UPS 2Day Air (delivery in 2 days).

Please ensure someone is available on the delivery day to place your cookie dough in the freezer immediately—the package is not meant to be left outside.

Note: We cannot ship to PO Boxes.

NO! Please ensure someone is available on the delivery day to place your cookie dough in the freezer immediately—the package is not meant to be left outside.