Frequently Asked Questions

Cookie Questions

NUTTY CHOCOLATE CHIP: *Enriched Unbleached Flour (Red Wheat Flour, Malted Barley Flour, Niacin, Iron, Thiamine, Riboflavin, Folic Acid), Butter (Cream, Salt), *Brown Sugar, Semi-Sweet Chocolate (Cane Sugar, Unsweetened Chocolate, Cocoa Butter, Whole Milk Powder, Soy Lecithin, Vanilla Extract), Dark Chocolate (Unsweetened Chocolate, Cane Sugar, Cocoa Butter, Vanilla Extract, Soy Lecithin), Walnuts, *Sugar, *Egg, *Oats, Pecans, *Vanilla Extract, Baking Soda, Baking Powder (Cornstarch, Sodium Bicarbonate, Monocalcium Phosphate), Salt.

* = Organic

CLASSIC CHOCOLATE CHIP: *Enriched Unbleached Flour (Red Wheat Flour, Malted Barley Flour, Niacin, Iron, Thiamine, Riboflavin, Folic Acid), Butter (Cream, Salt), *Brown Sugar, Semi-Sweet Chocolate (Cane Sugar, Unsweetened Chocolate, Cocoa Butter, Whole Milk Powder, Soy Lecithin, Vanilla Extract), Dark Chocolate (Unsweetened Chocolate, Cane Sugar, Cocoa Butter, Vanilla Extract, Soy Lecithin), *Sugar, *Egg, *Oats, *Vanilla Extract, Baking Soda, Baking Powder (Cornstarch, Sodium Bicarbonate, Monocalcium Phosphate), Salt.

* = Organic

Running a small business isn’t easy — and we do things the hard (but delicious) way. Every batch of cookie dough is made by hand by a tiny team: me, my mom, and my sister. We only use the highest quality ingredients, because you deserve the good stuff!

Shipping frozen cookie dough isn’t cheap either — just the insulated packaging and ice packs alone cost us about $15 per order.

Your support means the world to our little family business. Thank you for helping us keep the ovens warm ❤️

No! The cookie dough should always remain in the freezer until you are ready to bake it.

Hot & fresh from the oven in 12 minutes!

Yes! All you need to do is place them in any type of oven. Traditional oven, toaster oven, air fryer, etc.

Shipping Questions

Anyone located within the contiguous United States.

We ship orders every Monday and Tuesday.

No matter what day you place your order, it will ship the following Monday or Tuesday.

For example, if you order on a Monday, it will ship the next Monday or Tuesday.

We ship all orders frozen to arrive cool to the touch within 2 business days of shipping using the following shipping methods:

  1. For those near San Diego, UPS Ground (delivery in 1–2 days).
  2. For those farther away from San Diego, UPS 2Day Air (delivery in 2 days).

Please ensure someone is available on the delivery day to place your cookie dough in the freezer immediately—the package is not meant to be left outside.

Note: We cannot ship to PO Boxes.

NO! Please ensure someone is available on the delivery day to place your cookie dough in the freezer immediately—the package is not meant to be left outside.